Last updated: October 4, 2026
This policy explains how HalloweenMode handles personal information when you browse halloweenmode.com, place an order, create an account, leave a review or contact us. For privacy questions and requests, email support@halloweenmode.com.
Information we collect
When you shop or contact us, we receive the information you provide, such as your name, email address, phone number, billing and shipping addresses, chosen products, order details and support messages. If you create an account, we also keep your account details and order history. Reviews you submit may be displayed publicly with the name you provide.
Our website and service providers also receive technical information, such as your IP address, browser and device information, pages viewed, referring links, shopping-cart activity and cookie identifiers. This helps operate and secure the store, understand visits and measure advertising, subject to your privacy choices.
How we use information
- Process payments, prepare and deliver orders, handle returns and provide customer support.
- Maintain your cart and account, send order and service updates, and protect against fraud and misuse.
- Understand how the store is used and measure advertising when permitted by your choices and applicable requirements.
- Maintain transaction records and meet legal, accounting and dispute-resolution obligations.
Payments
Payments are processed through Stripe and the payment or wallet service you choose. Payment details are entered through their secure payment components. HalloweenMode receives payment status and transaction information; we do not store your full card number or security code. See Stripe’s Privacy Policy for information about its processing.
Who receives information
We share information needed to operate the store with our hosting and commerce providers, payment processors, fulfillment partners, suppliers and delivery carriers. Our store uses Hostinger, WordPress and WooCommerce. Where an order is fulfilled through a supplier, relevant order and delivery information may be passed through DSers or to the supplier so the item can be delivered. These services and suppliers may process information in countries other than your own.
We use Google Analytics and Google Ads for site measurement and advertising. Depending on your choices, these services may receive device and browsing information, cookie identifiers and conversion information. Advertising providers may associate activity with information from other websites or their services. Read how Google uses information from partner sites.
We may also disclose information when necessary to comply with law, protect customers and the store, resolve disputes, or handle a lawful business transfer.
Cookies and privacy choices
Essential cookies support your cart, checkout, login, security and saved privacy choices. Optional cookies support analytics and advertising. Use to allow optional cookies or use essential cookies only. You can change your choice at any time from the footer. We save that choice for up to 180 days unless you clear your browser cookies.
We communicate your choices to Google’s consent controls. Limited measurement signals that do not use advertising or analytics cookies may still be sent. A supported Global Privacy Control signal keeps advertising storage and personalization disabled in our Google tag configuration. You can also manage or delete cookies in your browser and review your Google advertising settings. Blocking essential cookies can affect checkout or account features.
Retention and security
We keep information for as long as needed for the purposes above, including fulfilling orders, handling support and returns, preventing fraud, and maintaining required transaction records. Retention depends on the information and applicable obligations. We use HTTPS and access controls to protect information, although no online service can guarantee absolute security.
Your requests
Depending on where you live, you may have rights to access, correct or delete personal information, obtain a copy, or object to or limit certain processing and targeted advertising. Email support@halloweenmode.com with your request. We may need to verify your identity and may retain information where required for transactions, security or legal obligations. You may make privacy requests without being treated unfairly for exercising applicable rights.
Children and changes to this policy
This store is intended for adult shoppers, including adults buying children’s costumes. If you believe a child has provided personal information without appropriate permission, contact us so we can review it. We may update this policy as our services change; the date above identifies the latest version.